We ship your ordered goods to you through a reliable courier company. However, there may be occasional issues due to mishandling by the courier company representative. Our return policy covers solutions for these types of situations, and they are as follows.
Whenever you receive the goods, make a video of opening the packaging so that you can see the reduced or broken goods in the video. Your video company will accept as proof of loss of goods or claims of broken goods.
Before using any product, find out the details of its use from the internet or book so that the product is not spoiled by misuse. Be sure to make a video of the first time using the product so that in case of any problem you can give us the details in the form of video.
The Company cannot offer you a warranty claim on any verbal claim over the phone (i.e without proof). So follow the instructions above so you have video evidence.
The Courier fees will not be refunded or adjusted in case of return of goods due to lack of proof.
All Warranty claim terms apply within two days of product delivery.
No claim will be accepted after two days.
Warranty Claim Number: 0320-4984983 (10:00 AM to 8:00 PM)
Email: officialtechzuu@gmail.com
